IT Administrator - Systems Maintenance & Support Specialist

Join We Connect HR Solutions OPC as an IT Administrator in the vibrant heart of Bali! We are seeking a detail-oriented and proactive professional to support the maintenance of our existing systems, ensuring seamless operations through bug fixes, enhancements, and proactive monitoring. In this role, you'll be part of a dynamic team that drives innovation and excellence in the HR tech space, all while enjoying the beautiful island lifestyle.

As an IT Administrator at We Connect HR Solutions OPC, you'll play a crucial role in maintaining and optimizing our IT infrastructure. You'll be responsible for system maintenance, troubleshooting, and providing technical support to our team. This role offers a unique opportunity to work in a fast-paced environment, leveraging your technical skills to support our business operations and drive continuous improvement.

📋 Tanggung Jawab Pekerjaan

• Provide Level 1 and Level 2 technical support to end-users, ensuring minimal downtime and maximum productivity.
• Conduct regular system maintenance, including backups, updates, and performance monitoring.
• Troubleshoot and resolve hardware and software issues, ensuring the smooth operation of our IT systems.
• Monitor network performance and security, implementing necessary measures to protect our systems.
• Collaborate with the development team to implement system enhancements and new features.
• Document all IT processes and procedures, ensuring knowledge transfer and continuous improvement.
• Stay updated with the latest IT trends and technologies, applying best practices to our systems.
• Provide training and support to new employees on IT systems and tools.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT administration, with a strong background in system maintenance and support.
• Proven experience with Windows Server, Active Directory, and network protocols.
• Familiarity with ITIL processes and best practices.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with HRIS systems and experience with HR software such as SAP SuccessFactors or Workday is a plus.

🛠️ Keahlian

Lowongan Terkait