Branch Manager (KTV & Club) - Premium Hospitality & Entertainment

Join Puri Group, a leading name in the hospitality and entertainment industry, as our Branch Manager (KTV & Club) in Jakarta Raya. Delta Spa & KTV is a premier establishment specializing in health, wellness, and high-end entertainment, offering a unique blend of relaxation and excitement. As a Branch Manager, you will be the face of our brand, ensuring exceptional customer service, managing daily operations, and driving sales growth. This is an exciting opportunity to be part of a dynamic team in a thriving industry.

At Puri Group, we are committed to providing an unparalleled experience for our guests. Our state-of-the-art facilities, including premium KTV rooms, luxurious spa treatments, and vibrant club environments, attract a diverse clientele. You will play a crucial role in maintaining the high standards of service and ensuring the smooth running of our operations. With a focus on innovation and customer satisfaction, we offer a rewarding career path for those passionate about hospitality and entertainment.

In this role, you will oversee the day-to-day operations of our branch, including managing staff, coordinating events, and ensuring compliance with health and safety regulations. You will also have the opportunity to develop and implement marketing strategies to attract and retain customers. With your leadership and strategic vision, you will help Delta Spa & KTV become the go-to destination for health, wellness, and entertainment in Jakarta Raya.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the branch, ensuring high standards of service and customer satisfaction.
• Manage and mentor a team of staff, fostering a positive and productive work environment.
• Coordinate and organize events, promotions, and special occasions to enhance customer engagement.
• Monitor and maintain compliance with health and safety regulations, ensuring a safe and enjoyable experience for all guests.
• Develop and implement marketing strategies to attract and retain customers, driving sales growth.
• Analyze sales data and customer feedback to identify trends and opportunities for improvement.
• Collaborate with other branches and the corporate office to share best practices and ensure brand consistency.
• Represent the brand at industry events and networking opportunities to build professional relationships.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a managerial role within the hospitality or entertainment industry.
• Proven track record of successfully managing teams and driving sales growth.
• Strong leadership and communication skills, with the ability to build and maintain positive relationships with staff and customers.
• Excellent organizational and problem-solving skills, with the ability to work under pressure and meet tight deadlines.
• Proficiency in using Microsoft Office Suite, including Excel for data analysis and reporting.
• Understanding of health and safety regulations, including food and beverage safety standards.
• Familiarity with marketing and promotional strategies, with the ability to develop and execute effective campaigns.

🛠️ Keahlian

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